{
"tool": "1933e521-c162-456a-9965-f0a792988f04",
"service": "cd8c5e52-093e-43db-9c42-184f00e681dd",
"description": "stringstringstringstringstringstringstringstringst",
"customer": {
"firstName": "string",
"lastName": "string",
"email": "user@example.com"
},
"title": "string",
"assistanceType": "quick_assistance"
}