Close a contact request
Closes a pending, accepted or held contact request in your directory, at any project status. Declined or already closed requests can’t be closed, and a closed request can’t be accepted, declined, reopened or have its project status changed. closeReason is required: wrong_partner, handled_by_us, partner_unresponsive, spam, duplicate, customer_withdrew or other. Send closeReasonDetail (up to 500 characters) only with other, where it is required. Set notifyPartner to true to email the partner when closing a pending or accepted request; it defaults to false, and the customer who sent the request is never emailed. Set blockSender to true, only with spam, to also block the sender’s email address in this directory. Closing a pending or accepted request sends a contact_request_updated webhook event. Closing a held request, which was never delivered, sends no webhook and no partner email, even with notifyPartner: true.
Authentication
Your API key, sent as Authorization: Token <your API key>
Path parameters
Request
wrong_partner- Wrong partnerhandled_by_us- Handled by uspartner_unresponsive- Partner unresponsivespam- Spamduplicate- Duplicatecustomer_withdrew- Customer withdrewother- Other
Response
new- Newcontacted- Contactedengaged- Engagedon_hold- On holdsecured- Securedlaunched_deployed- Launched / Deployedlost- Lost
matchmaking- Matchmakingcontact_request- Contact Request
same_message- Same message already sent to 2 partners todaysame_phone- Same phone number already sent to 2 partners todaysame_company- Same company already sent to 2 partners today